This private client portal (“myBlackbook”) is operated by the Member agents Ben Imrie and Dan Imrie of the iMuskoka team, Chestnut Park Real Estate Limited, Brokerage. This policy explains what personal information we collect through the portal, how we use it, who it may be shared with, how long we keep it, and the choices you have. It is written to comply with the Personal Information Protection and Electronic Documents Act (PIPEDA).
What we collect
- Your name and email address (provided when you are invited and when you accept the Terms of Use).
- Your saved searches and the criteria they contain.
- Your favourites and reactions to listings.
- Property relationships your agent records for you (for example, a property you own or are considering).
- Access logs: records of your activity on listing data in the portal (searches viewed, listings opened, map areas browsed), with timestamps.
- Time spent viewing individual listings.
- Your consent records: the name you entered, the terms version accepted, the time of acceptance, and your browser’s user-agent string.
Why we collect it
- To operate the portal: sign-in, saved searches, favourites, and property updates curated by your agent.
- To provide real estate services to you within the broker–consumer relationship with your assigned agent.
- To meet the record-keeping and audit obligations that apply to Virtual Office Websites under the MLS® Rules and Policies.
- To keep the portal secure and to investigate misuse.
Who we share it with
Your Personal Information, including your consent records and access logs, may be shared with PropTx for auditing and/or legal purposes.
We also use service providers that process data on our behalf: Supabase (database and authentication hosting) and Vercel (application hosting). These providers act as processors under our instructions and do not use your information for their own purposes. We do not sell your personal information, and we do not share it with anyone else except as required by law.
How long we keep it
Consent records and access logs are retained for at least 180 days after your account access expires or is closed, as required by the MLS® Rules and Policies. Other account information is kept while your account is active and for as long as needed for the purposes above or to meet legal obligations.
Your rights and choices
You may request access to the personal information we hold about you, ask us to correct it, or ask for your account and associated information to be removed (subject to the retention obligations above). To make a request, email your agent at ben@imuskoka.com. We will respond within a reasonable time and in accordance with PIPEDA.
Questions
Questions about this policy or how your information is handled can be directed to your agent at the address above. See also our Terms of Use.